Our Services
Times have been tough for everyone the last few years. We understand this and strive to be as cost conscious as possible. That's what we have our hourly onsite price at $120 per hour without any trip costs. By coming onsite, we see your situation in it’s natural state, which helps fix the problem right the first time, saving you time and aggravation. With our free initial phone support, you can’t go wrong. Check out our Service Policy to the right for more.
Overtime support would be any time after 6pm and before 9am weekdays and any time on weekends. Holidays are also not included in our normal support schedule, which include: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving and the day after Thanksgiving, Christmas Eve Day, Christmas, New Year's Eve Day. Any emergency work done on Holidays are billed at double the overtime rate.
We offer the following services, but are not limited to just these:
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Our Service Policy
When you call, we will be happy to help you as quickly as possible and be pleasant at all times. All initial phone calls are free. If we cannot resolve your problem quickly over the phone, usually within the first fifteen(15) minutes, then we will either schedule an appointment with you or you can choose to continue the call at our phone rates.
When we schedule an appointment, we will always strive to be on time, courteous and efficient. You will not be billed if we cannot finish the work for any reason. If your repair requires warranty work, we will personally take the unit to be repaired and return it to you.
While we don’t know everything, and no one does, we won’t say "I don’t know" and just leave. We will instead say "I can check that for you if you like" and give you the option. We want to be your first and last call for Macintosh repair and we will do everything we can to be just that.
